Return and Refund Policy
AKON SCIENTIFIC (hereinafter referred to as ‘the Website’ / ‘the Company’ or ‘Us’) follows a strict Refund Policy that has been made to ensure that you as an Academia/Business user do not have any problems and have a seamless experience.
Cancellations of online ready to deliver order
Cancellation of order can take place by the Website if we can’t make the product ready for dispatch to the buyer within a period of 72 hours from the time of order confirmation by the buyer.
Custom Order and Service Products
Cancellation of custom order will depend on the agreement between buyer and seller
Returns and Replacements
The Company shall entertain requests for return of products if you have concerns about the quality and/or the quantity of the product(s) in the order along with sufficient proof of the validity of such complaint within 72 hours from receipt of the order. Once the Company agrees to the return request and approves the same, we shall dispatch a new product free of cost and bear the shipping charges for the same.
If the buyer is not satisfied about the quality/quantity of the product(s) in the order along with sufficient proof of the validity of such complaint and does not agree for a return and replacement within 72 hours from receipt of the complaint from buyer, AKON SCIENTIFIC will take all steps to ensure the refund.
Buyers can reach us at email@example.com in such occasions to solve the issue, then the Company shall refund the entire amount to the buyer.
Every refund shall be made directly into the bank account of the buyer which the buyer has used to make the payment online and shall be processed within 3 working days from the date of request for refund.
The Company has the sole discretion to assess each case on its own, separately.